Accessibility statement for Move More Eat Well

This website is run by the Local Public Health Team as part of Cardiff and Vale University Health Board for the Move More Eat Well program. For more information on Cardiff and Vale University Health Board please visit:

This accessibility statement covers the English and Welsh language websites:

We want as many people as possible to be able to use this website, we have installed an Accessibility widget to our website. For example, that means users should be able to:

  • change colours, contrast levels and background light,
  • change the font to readable fonts,
  • increase and decrease text size,
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver),
  • we’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We tested the website using the following browsers:

  • IE Version 11
  • Edge Version 88
  • Firefox Version 84
  • Safari Version 14
  • Opera Version 73
  • Chrome Version 88
  • iOS Version <13 and 14
  • Android Version 88

How accessible this website is

We know some parts of this website are not fully accessible:

  • some of the text has been highlighted by being underlined, which can make it appear that the text is a hyperlink,
  • the text may overlap when increasing the font size, which can make the reading of the page and text problematic,
  • some of the images do not have a text description, which can make it difficult for screen reading tools.

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille email:

The Move More Eat Well email account is checked on a daily basis and the team will try to respond to enquiries within 24 hours however during busy periods it may take between 3-5 working days to respond, excluding bank holidays.

Reporting accessibility problems with this website

We are always looking to improve the accessibility and content of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone, post or email

If you require further support, please contact Move More Eat Well in the first instance via email:

However you may wish to contact the Cardiff and Vale University Health Board Equality Team on the below details:

Call: 029 2183 6434

Post: Equality team, Woodland House, Maes y Coed Road, Cardiff, CF14 4HH

Technical information about this website’s accessibility

Move More Eat Well, as part of Cardiff and Vale University Health Board is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Some images do not have an ‘alt’ attribute which is required for voiced descriptions.
  • Some text needs to be underlined to highlight to users that this is a hyperlink.
  • Some text has been underlined which can make it appear that the test is a hyperlink.
  • Some users may find it hard to read the website due to the colour and contrast ratio.
  • The layout of the website such as border style may make it difficult for a user to navigate the content and focus on elements of the site. Non-compliance with the accessibility regulations
  • Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1A 1.1.1. We plan to add text alternatives for all images by September 2021. When we publish new content we’ll make sure our use of images meets accessibility standards.
  • Font size, font type, contrast and colours require adjusting. This fails WCAG 2.1AA 1.4.3. We plan to install an ‘accessibility widget’ by September 2021. When we add this widget we will review the content and ensure new content meets accessibility standards.
  • Some of the links have not been underlined, so people who are colour-blind may not be able to see them. This fails WCAG 2.1A 4.1.1. We plan to amend the content within the website to easily distinguish text that is hyperlinked and text that is not by September 2021. When we publish new content we’ll make sure the content is easily visible.
  • Some text may use the same ‘alt’ text on adjacent images, so people using a screen reader may experience stuttering as the text is read out twice. This fails WCAG 2.1A 1.1.1. We plan to add text alternatives for all images by September 2021 and review the layout of these images within the website. When we add new images we’ll make sure our use of images meets accessibility standards.
  • The layout of the website, page structures and borders require adjusting for usability as it can make it difficult or impossible to view and navigate the content. This fails WCAG 2.1AA 2.4.7. We plan to review the structure of the website by December 2021. When we adjust the website layout we will consider, if possible, a more accessible website layout.
  • Some pages may display in a new window without warning, this can be confusing for non-sighted and mobile users, additionally some screen readers and mobile devices may give little indication a new tab or window has opened. This fails WCAG 2.1 AAA. We plan to insert a warning into the link text such as “opens new window” by September 2021. When we insert new content we will ensure that this is inserted alongside text and links where necessary.

Disproportionate burden

  • The structure of the website may not be possible to re-build and as such there my continue to be an overlap of text when magnified and continual issues with elements of the website. However we will seek advice and consider any financial implications of a change to the website at its next review.

What we’re doing to improve accessibility

We are committed to improving the accessibility and we plan to improve accessibility on this website by:

  • December 2021 by reviewing the current version of the site, updating the content and addressing the accessibility concerns listed previously.

Preparation of this accessibility statement

This statement was prepared on 3 June 2021. It was last reviewed on 3 June 2021.

This website was last tested on 3 June 2021. The test was carried out by Yogi Creative Marketing using